Business Profile FAQs

The reason this is such an underutilized aspect of the GMB profile is most people who come to a profile will leave a review but very few will ask questions. If customers were actively asking questions, business owners would be all over this section.

This presents business owners in the know with the opportunity to seed their Q&A with the most frequently asked questions and answer them.

Go to the Review Management tool and click Google Q&A. Here you can ask questions and post responses to your most frequently asked questions. 

Any information you include in your Google Business Profile is used by the algorithm to match your business up with relevant keywords. The questions and answers in your profile can qualify you for additional search results.