Service Area Business vs Brick and Mortar

Within your primary business listing, you can list your physical business address or select a “Service Area Business”. 

Here are a few things to be aware of:

1. If you have checked Service Area Business in the address section of your Business Profile, our system will continue to match listings to your business listing and pull them into our platform. 
2. If the address on an external listing source accurately matches the information you have listed in the address fields of your Business Profile it will be pulled into our platform and marked as an accurate listing found.
3. If the address does not match what is on the listing source, the listing will be marked as a listing found with possible errors and will need to be edited on the external source.

 In the past, common listing services (especially Google My Business) did not recognize a service area, but rather made suggestions to searchers for your services based on your location’s address.  Now with the capability to indicate that you are a Service Area Business, your mailing address is no longer used to qualify your listing for someone performing a search. 

One thing to realize is that there are still many internet listings that do not yet have this capability so you may see some alerts letting you know that the listing is not fully correct if you choose this option.  There is nothing to do on your part as this is by design and because of the limitations in their capabilities.