For clients using the basic MarketPulse features (Reputation Management, Social Media Scheduling, CRM Contact Management) there are no additional fees as these features are included in our Marketing Bundles. However, MarketPulse provides a powerful unified communication suite that allows you to manage phone calls, build a full VoIP Phone System, use AI agents to take calls and handle web chat, and SMS marketing. These advanced features incur additional costs. Understanding the fee structure of these can help you determine the best ROI for building the best Advanced Marketing engine.
MarketPulse uses a Wallet system to manage usage-based services and transactions. Funds are automatically deducted from your wallet balance as charges occur. When the balance gets low, MarketPulse automatically replenishes the wallet using the payment method on file for the amount you selected. You can determine the balance of your wallet and the charges against this wallet by the following steps:
Read: 
Phone Line and Texting Fees for more information
You can significantly improve customer service using the integrated AI tools for calls that are missed at your office or within your webchat. AI services are charged on a volume basis:
